An AI workforce for healthcare

Q: Is SuperNinja HIPAA compliant?

SuperNinja supports HIPAA-eligible deployments inside your own BAA-covered cloud environment (AWS, Azure, or GCP) or on-prem. Because the platform runs inside your perimeter, your existing HIPAA administrative, physical, and technical safeguards apply to it. PHI is encrypted in transit and at rest, access is governed by SSO/SCIM and RBAC, and your data is never used to train any model.

Q: Does SuperNinja integrate with our EHR?

Yes. SuperNinja connects to 3,000+ tools via integrations and can also operate any web-based system through its own real browser — including EHR portals, payer portals, clearinghouses, and credentialing platforms. It works alongside Epic, Oracle Health, athenahealth, eClinicalWorks, and most major practice management systems.

Q: Will AI make clinical decisions?

No. SuperNinja automates the administrative work around care — assembling documentation, checking payer criteria, drafting letters, and tracking submissions. Clinicians and authorized staff review and approve outputs; high-impact actions require explicit human sign-off, and every step is captured in a full audit trail.

Q: How fast can we see results on prior authorizations?

Most teams start with a single queue — for example, imaging or specialty-pharmacy prior auths — and see turnaround drop from days to hours within the first weeks. Because SuperNinja is self-evolving, accuracy on your specific payers and specialties improves with every case it handles.

Q: Can this work for payers and digital health companies, not just providers?

Yes. Payers use SuperNinja for utilization-management intake, provider data management, and appeals processing; digital health and MSO teams use it for eligibility checks, enrollment operations, and multi-site revenue cycle work. The same AI workforce adapts to your workflows.

Q: How does unmetered pricing work for a health system?

With a deployed option, the full platform runs on GPUs you control. You pay the hourly GPU cost plus a software license per GPU node — never per prior auth, per claim, per token, or per seat. Run unlimited users and parallel AI employees; cost is capped by hardware, so heavy months cost the same as quiet ones, and the spend counts toward your existing cloud commitments.

Put autonomous AI employees to work across prior authorization, clinical documentation, denials, and credentialing. Give clinicians their time back — securely, inside your own BAA-covered cloud.

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HIPAA-eligible deployment • Runs in your VPC or BAA-covered cloud • SOC 2 Type II (in progress)

SuperNinja autonomously assembling a prior authorization package with clinical notes, payer criteria check, and submission status

What Ninja finishes for healthcare teams

A complete PA package — criteria matched, chart evidence attached, necessity letter drafted, portal submission tracked — without a human touching a fax machine.

4hrs

vs 12 days typical turnaround

70%

less staff handling time

Workflow

Prior auth & referrals

System

EHR • Payer portals

Deployment

BAA-covered VPC

Denials triaged by root cause and dollar value the day they land, with payer-specific appeal letters drafted and filing deadlines tracked automatically.

Same-day

appeal drafts ready for review

$20B+

pent annually disputing claims (Premier)

Workflow

Appeals & A/R follow-up

System

Clearinghouse • Billing

Deployment

VPC or managed

Licenses, DEA registrations, and payer enrollments tracked continuously — applications pre-filled, verifications chased, expirations flagged months ahead.

missed expirations

24/7

verification follow-up

Workflow

Appeals & A/R follow-up

System

Clearinghouse • Billing

Deployment

VPC or managed

Built for healthcare

Real work, finished end to end

Not a chatbot, not a copilot. AI employees that run the whole job — assemble the packet, submit it, chase the status, write it back to the EHR — and hand your team finished work for sign-off.

Unmetered capability

Unlimited parallel AI employees on your own GPUs. Flu-season volume spikes, payer policy changes, and backlog blitzes don't cost a cent more — capacity is capped by hardware, never by a meter.

Price predictability

One flat line item per GPU node, forecastable to the dollar. No per-transaction RCM fees, no per-seat licenses — and the spend draws down your existing Azure MACC, AWS EDP, or GCP CUD commitment.

Data control by architecture

Deployed inside your BAA-covered VPC or on-prem, so your existing HIPAA controls apply. PHI never leaves your perimeter, is never pooled, and never trains anyone's model.

Made to pass your security review

The controls your security, compliance, and procurement teams expect — plus the economics your CFO does.

Single sign-on (SSO/SAML) and SCIM provisioning

Full audit trails on every agent action

Dedicated, isolated VM per agent and thread

Zero data egress with self-hosted open-weight models

No model training on your data, ever

Flat per-GPU-node pricing — no per-seat or per-token meters

Role-based access control (RBAC)

Human approval gates on high-impact actions

VPC, on-prem, or air-gapped deployment

Encryption in transit and at rest

SOC 2 Type II (in progress)

Counts toward Azure MACC, AWS EDP, GCP CUD commitments

A prior auth used to take 12 Days. Now it takes 4 hours.

Every order triggers a documentation cascade — criteria checks, chart pulls, letters, portal submissions, follow-up calls. SuperNinja runs the entire lifecycle so your staff stop working for the fax machine.

The Traditional Way

Single sign-on (SSO/SAML) and SCIM provisioning

Chart notes copied and faxed by hand

Medical-necessity letters written from scratch

Portal status checked one login at a time

Denials discovered weeks later, appeals rushed

With SuperNinja

Criteria auto-matched against payer policy

Supporting documentation pulled from the EHR

Necessity letters drafted in your templates

Portals monitored 24/7, statuses synced back

Denials flagged same-day with appeal drafts ready

Step 01

Describe the request

Your staff describe the order or task in plain language — or SuperNinja picks it up directly from the work queue. It identifies the payer, plan rules, and required documentation automatically.

Step 02

Documentation assembled

Clinical notes, imaging history, criteria checklists, and the medical-necessity letter are compiled in minutes, formatted to payer and facility standards.

Step 03

Submitted & tracked end-to-end

SuperNinja submits via portal, fax, or clearinghouse, monitors status around the clock, responds to information requests, and escalates only when a human decision is needed.

Step 04

Closed, logged & learned

Approvals are written back to the EHR and billing systems with a complete, audit-ready trail. Every case makes your AI workforce sharper on your payers and your specialty mix.

Use cases

One AI workforce. Every healthcare bottleneck.

Prior authorization is just the beginning. SuperNinja transforms administrative operations across the entire care and revenue cycle.

Prior Authorization & Referrals

SuperNinja checks payer-specific criteria, assembles clinical evidence from the EHR, drafts medical-necessity letters, submits via portal or fax, and chases status until determination — cutting turnaround from weeks to hours.

Denial Management & Appeals

Triage denials by root cause and dollar value, draft payer-specific appeal letters with supporting evidence, track filing deadlines, and report recovery trends — so revenue stops leaking through the appeals backlog.

Credentialing & Payer Enrollment

Track licenses, DEA registrations, and board certifications; pre-fill CAQH and payer enrollment applications; chase verifications; and alert your team months before anything expires.

Clinical Documentation Support

Draft visit summaries, discharge documentation, and letters from structured chart data. SuperNinja prepares documentation for clinician review and sign-off, reducing after-hours charting and pajama time.

Revenue Cycle & Claims Follow-Up

Work aged A/R queues autonomously: check claim status across payer portals, fix and resubmit rejections, post documentation, and escalate true problem accounts with a full paper trail.

Quality Reporting & Compliance

Compile HEDIS, MIPS, and registry submissions from your clinical data, maintain policy documentation, and keep audit-ready evidence current for CMS, Joint Commission, and state surveys.

Two ways to deploy

Bring Ninja to your healthcare organization two ways

Start managed and prove value on a real workflow, or deploy the full platform inside your own cloud from day one.

Managed SAAS

Prove it in a pilot

Your AI workforce live in your Slack or Teams within a week. Credit-based, fully managed, day-one ready. Prove value on one real workflow before any infrastructure decision.

Start free

‍Deployed in your VPC

Own it in your cloud

The full platform on dedicated GPUs inside your AWS, Azure, or GCP account — or on-prem, or air-gapped. Unmetered open-source models, no credits, no per-seat fees. One flat software license per GPU node.

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Frequently asked questions

Everything you need to know about Ninja.

Is SuperNinja HIPAA compliant?

Does SuperNinja integrate with our EHR?

Will AI make clinical decisions?

How fast can we see results on prior authorizations?

Can this work for payers and digital health companies, not just providers?

How does unmetered pricing work for a health system?

Ready to give your clinicians their time back?

Book a 30-minute demo. We'll show you exactly how SuperNinja maps to your prior auth workflows, EHR, payer mix, and compliance requirements.

Request a Demo Try for Free